Uncountable

❌ What’s Not Great

Uncountable is not the most user friendly in terms of preparing charts and graphs, but I believe that they are working on this. Also, it takes some initial time investment to configure the software to your particular materials and tests, but once established it saves time.

✅ Positive Notes

It enables us to organize all of our R&D data in one location, which helps with basic functions like searching and sorting as well as more complex functions such as building predictive models. This creates a lot of value in terms of initiating new product development projects with a more advanced starting point (due to the ease at which we can review historical data) and the ability to build strong models that help us more quickly arrive at an optimized material composition. It has also eliminated steps in our process of capturing data and simplified the work of our lab technicians

❌ What’s Not Great

It has worked well so far. Occasionaly, we ran into unknown hurdles and your techncial team was able to address right away. I think, some changes made in the background could have an impact to user experience (interfact).

✅ Positive Notes

It is very flexible in terms of its design, easy to customize to meet our needs. Failry straigh foward to learn how to use it, once the user is committed to using it. I also like the fact that we have the capabitliy to add additional customers, test methods, etc., without having to bother your technical team for small things. Your development team has been super helpful during the development and training stages. It was nice to have patient trainers to help my team get on board. I like the data visulization feature a lot though we still need to use it more often.

❌ What’s Not Great

“Some quality control features could be added (possibility of setting specs for each ingredient with creating an extra project); more descriptions/how-tos on the service page for the more complex things (setting a custom trigger, label) or a more intuitive/customer friendly way for the generation (without coding experience).”

✅ Positive Notes

“Being able to set restrictions, locks helps to organise a harmonised documentation and the overall organization within the Laboratory including instruments, calendar for tasks, ingredients, experiments etc; SAP linkage is possible; support is very professional; highly customer applicable.”

❌ What’s Not Great

“1. Project management related tools are on their own poorer than a standalone software like MS Project. 2 Visualization tools are more diffucult and less intuitive to use even than MS Excel. Scientist want customizations for graphs. 3. Same as 2 but for Compare view when aranging data in a table.. Thus, to keep everything within one platform people compromize many other things. Lack of customization.”

✅ Positive Notes

“Allows to struture lab data in a clear way, relatively user friendly for a data scientist to work with their data – use search and retrieve the records. We are able to collect and record considerably more data than we used to without Uncountable. Then, it is easy to search data by properties, outputs, find similar data across the projects using filters. I think this is a core strength of Uncountable for a material science lab.

I like that support staff is easily accessible and able to respond to our concers usually within a day or so.”

❌ What’s Not Great

For specialised tasks which appear in daily R&D live, and not repeating tasks it is not recommended. For companies without having all PC integrated in a network, there is no benefit, because of loosing time by manual data transfer.

The application itself will work betr.

✅ Positive Notes

Uncountable is highly recommended for standard operations in QA labs . Repetitive tasks can be displayed and handled in a good an easy, saving time, and workload.

The support from Uncountable is good and fast.